paddy Privacy Policy — Our Firm Commitment to Protecting Your Information

1Introduction

When You paddyWhen you create an account or use our website, certain information naturally comes to us. This Privacy Policy has one purpose — to be fully transparent with you about what that information is, why it is collected, and how it is kept secure.

paddy We believe user privacy is a fundamental right. We never use your data without your knowledge or consent. This policy is a privacy agreement between you and us.

This Privacy Policy has been drafted in compliance with Bangladesh's Digital Security Act and international GDPR principles. We continuously work to strengthen our data protection practices.

2What Information We Collect

paddy Two types of data are collected — information you provide directly, and information gathered automatically as you use the platform.

3How Information Is Collected

Three Main Ways paddy Data is collected by:

Information you provide during registration, when making a deposit, or when contacting our support team is collected directly. In these cases, you are knowingly sharing your information with us.

When you use the paddy website or app, certain technical information is collected automatically — such as your device's IP address, browser details, and gaming activity. This data is used primarily for security and platform improvement.

Our website uses cookies to enhance your browsing experience. For full details on cookies, please refer to Section 7.

4Purpose of Data Use

paddy Your information is used only for specific, necessary purposes. Each of those purposes is clearly outlined below:

• Account Management: Registration, login verification, and account security assurance.
• Payment Processing: Processing deposits and withdrawals, and maintaining a record of all transactions.
• Identity Verification: Fraud prevention and compliance with KYC (Know Your Customer) regulations.
• Customer Support: Addressing your complaints and queries.
• Security: Detecting and preventing suspicious activity.
• Platform Development: Analyzing user experience to continuously improve the platform.
• Responsible Gaming: Detecting excessive gaming patterns and alerting users accordingly.
• Legal Obligation: Complying with government or court orders.

5Data Sharing Policy

paddyhas an unwavering policy — your data is never sold. However, there are limited circumstances in which information may be shared:

• Payment Processor: Only the minimum required information is shared with bKash, Nagad, or the relevant bank to process transactions.
• Technology Partners: With technology service providers who operate the platform, under strict confidentiality agreements.
• Law Enforcement: Where required by court order or legal obligation.
• Fraud Prevention: With relevant authorities in cases involving cybercrime investigations.

We have strict data processing agreements in place with all third parties with whom information is shared. They may only use your data for the specific purposes agreed upon.

6Security Measures

Protecting Your Information paddy We employ a multi-layered security approach, including:

• 256-Bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Database Encryption: All sensitive data stored on our systems — including passwords — is secured with AES-256 encryption.
• Firewall & IDS: Advanced systems to detect and prevent external attacks.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• AI Security Monitoring: Unusual login attempts or transaction activity are detected automatically.
• Regular Penetration Testing: Third-party security audits conducted at least twice a year.
• Data Backup: Regular backups stored securely in encrypted form.

In the event of a data security incident, we will notify all affected users within 72 hours and take the necessary steps to address it.

7Cookies Policy

Cookies are small text files that our website stores in your browser. They help us improve your experience on the platform.

You can disable optional cookies at any time from your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

8Your Data Rights

paddyAt, you have full control over your personal data. Your rights are detailed below:

9Protection of Minors

paddy's services are intended strictly for individuals aged 18 and above. We do not knowingly collect any data from minors.

If we become aware that a user under the age of 18 has created an account, that account will be immediately closed and all collected data will be deleted.

10Data Retention Period

paddy Data is not retained beyond what is necessary. Retention periods by data type are as follows:

Once the retention period expires, data is securely deleted or fully anonymised.

11Privacy Policy Updates

paddy This privacy policy may be updated from time to time as needed. For any significant changes, we will:

• We will send a notification to your registered email address
• We will display a clear notification on the platform
• We will notify you 7 days before any changes take effect

If you do not agree to the updated policy, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.

12Privacy Contact

If you have any questions or complaints about this Privacy Policy, or wish to exercise your data rights, please get in touch with us:

This document was last updated: 1 July, 2026 | Version 2.4 | paddy © 2026